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FAQ

For questions on shipping please see our Shipping FAQ & Shipping Rates pages.

1. Will my name be put on a mailing list?
2. How are your DVDs coded?
3. Can I purchase items listed as "Out Of Stock"?
4. How do I return a damaged/defective item?
5. Can I mail my order in with a check or money order?
6. What payment methods are accepted?
7. What name will appear on my credit card statement?
8. Is checkout secure?

1. Will my name be put on a mailing list?
A.
   No, your email is not given, sold or shared with anyone.

2. How are your DVDs coded?
A.
   All DVDs are world encoded. They will play in any DVD player anywhere on the planet.

3. Can I purchase items listed as "Out Of Stock"?
A.
   I'm sorry but we only sell items we have in stock.

4. How do I return a damaged/defective item?
A.
   Once the defect is verified we will exchange the item for the same title only. All defective items must be brought to our attention within 30 days from the date you received the item.
   Please note the actual content is not a valid reason for returns/exchanges. Please be aware that budget priced DVDs can be of a lower quality and you must beware of discrepancies between box covers and actual content.
   You must contact us and obtain an RMA# prior to sending in an exchange. Items sent with no RMA# will not be processed. They will be returned to you.

5. Can I mail my order in with a check or money order?
A.
   No, I'm sorry but at this time we're only accepting credit card orders.

6. What payment methods are accepted?
A.
   We accept Visa, Mastercard and Discover through our own secure processor.

7. What name will appear on my credit card statement?
A.
   The charge appears under our dba name "ABS Inc.".

8. Is checkout secure?
A.
   You enter our secure checkout when it is time to enter your credit card info.

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